Frequently Asked Questions

COVID-19 RESPONSE

We Care

It is our priority is to keep everyone as safe as possible, so please check our current COVID-19 guidelines.

Temperature Checks

We check your temperature entering the sessions regardless of reason for attendance in the studio.

Hand Sanitizer

Hand sanitizer will be available before and after your session with the photographer. Masks are required in the studio

Social Distancing

We are keeping all our events small to allow for as much social distancing as possible. Please register with us on arrival.

Limited Traffic

To eliminate as much traffic as possible our waiting area will be limited. We hope to lift the restrictions soon.

Sanitation

We continue to deeply sanitize anything used during the session. This includes the floor, furniture, creative props, and more!.

Staying at home if you’re sick is still the best thing you can do to stop any future spread of COVID-19.

COVID19 FAQ

What safety measures will be in place due to the pandemic?

Checking In

Families shall report-in on arrival at the event with the host. All family members are temperature checked outside of the venue and then will be checked-in. All arrivals are asked to wait and remain in the communal areas outside the venue or surrounding area. Families will be communicated by text about 10 minutes before their session at which point you will be required to report back to the host who will direct you.

Temperature Checks

We check all family member temperatures when reporting-in on arrival and entering the sessions regardless of the reason for attendance in the studio. Families shall report-in on arrival at the event with the host to be tested.

Hand Saniation

Hand hygiene is an important part of the U.S. response to COVID-19. Washing hands often with soap and water for at least 20 seconds is essential, especially after going to the bathroom; before eating; and after coughing, sneezing, or blowing one’s nose. Hand sanitizer will be available before and after your session with the photographer.

Mask Requirements
Face masks are optional inside the studio; with strict physical distancing procedures, we have chosen to leave the individual families to decide, and is recommended to stay at least 6 feet away from other people.

NORTH CAROLINA: Gov. Roy Cooper added a broad public mask mandate to the state’s emergency plan. The mask requirement applies to people over age 5 in public settings, indoor and outdoor, where physical distancing cannot be maintained. It is in force until at least Nov. 13.

SOUTH CAROLINA: Gov. Henry McMaster has encouraged masking but says a state requirement would be unenforceable. State guidelines encourage reopening businesses to have employees wear masks, “especially when in settings in which social distancing is not feasible.”

Social Distancing and limiting traffic.

We are keeping all our events small to allow for as much social distancing as possible.

While the excitement to see Santa is understandable, it is important to consider others and stay at least 6 feet away from people and follow our guidelines without exception. Our venue room sizes have been carefully considered based on social distancing procedures. The number of families allowed inside the venues will slightly differ at each.

We have strict social distancing guidelines and procedures that will allow us to maintain the flow and not overwhelm the venue with traffic; we also do a final temperature check again when calling in the next family.

Toy Workshop Sanitation

Normal routine cleaning with soap and water will decrease how much of the virus is on surfaces and objects, which reduces the risk of exposure. We continue to safely sanitize anything used during the session. This includes the floor, furniture, creative props, and more!.

Some surfaces only need to be cleaned with soap and water. For example, surfaces and objects that are not frequently touched should be cleaned and do not require additional disinfection. Additionally, disinfectants should typically not be applied on items used by children, especially any items that children might put in their mouths. Many disinfectants are toxic when swallowed. In a household setting, cleaning toys and other items used by children with soap and water is usually sufficient.

Practice social distancing, wear facial coverings, and follow proper prevention hygiene, such as washing your hands frequently and using alcohol-based (at least 60% alcohol) hand sanitizer when soap and water are not available.

We Care, So Keep Yourself Informed

It is our priority is to keep everyone as safe as possible, please continue to check our current COVID-19 guidelines before you venture to any photography session.

– Staying at home if you’re sick is still the best thing you can do to stop any future spread of COVID-19.

CHRISTMAS SESSION FAQ

Join us for a magical Christmastime adventure with one of the world’s top Santa in his toy workshop, a once-in-a-lifetime childhood experience. So experience the magic and happiness that Santa brings and own your own classical heirloom portrait of your children or grandchildren.

How do I Sign Up and make a reservation?

I encourage you to book early to secure your event as we have limited availability at each location. I have provided an easy way to book and pay for your session with Santa. Please visit my event page to view the event you wish to book. View Events

If you are not comfortable booking online I can take your booking by phone by calling 980.428.3760.

Private sessions are available for expanded visits with Santa using current and previous Christmas sets.
Contact 980.428.3760 for more information.

Will all the events have the same “theme”?

Our themes are exclusive and only available once a year at all events. Each year we build a unique custom-designed set for an exciting and unique portrait experience. In these unprecedented and one-of-a-kind studio portraiture sessions, we create the magic of Christmas while your child encounters the wonders, anticipation, and excitement of meeting Santa.

I also pride myself on the unique visuals and adaptation of the Norman Rockwell style that I believe extends endlessly through time. I have indeed been commended by the Norman Rockwell Museum themselves for my portraiture.

PLEASE READ: The Magic of a Christmas Masterpiece

I only need 1 ticket for 2 Children Right ?

A single ticket allows up to two children to meet Santa; each additional adult or child is $25.00 and can be added during the booking process; however, due to COVID19 restrictions, we have limited this up to an extra two children only.

How long is the entire experience?

During your child’s session, they will be immersed in the magical Christmastime adventure with one of the world’s top Santa in his toy workshop, a once-in-a-lifetime childhood experience. Each Session is approximately 10 minutes; based on various conditions the time can vary.

I capture the real-time moments of your child’s expressions and excitement to create the most beautiful moments that you will cherish forever and essentially becomes a family heirloom.

PLEASE READ: The Magic of a Christmas Masterpiece 

When they are hearing the story?

During your child’s session, they will be immersed in the magical Christmastime adventure with one of the world’s top Santa in his toy workshop, a once-in-a-lifetime childhood experience. Santa will focus on engaging with your children and the toys so that I can capture the magic of childhood expressions; Santa will also interact with the children and use the storybook the Night Before Christmas and read to your children. It should be noted that this is not a reading session.

During all the interaction I capture the real-time moments of your child’s expressions and excitement to create the most beautiful moments that you will cherish forever and essentially becomes a family heirloom.

PLEASE READ: The Magic of a Christmas Masterpiece

Will there be other children?

Your child session meeting Santa is exclusive to them. The experience is for your child to be immersed in the magical Christmastime adventure with one of the world’s top Santa in his toy workshop, a once-in-a-lifetime childhood experience.

Yes, there will certainly be other children at the event; parents are encouraged to engage their children in social distancing protocols.

PLEASE READ: The Magic of a Christmas Masterpiece

Is it a private photo session?

Our Exclusive 2020 Santa’s Toy Workshop Christmas Portrait sessions are open to the public and the events are currently available in Waxhaw NC, Fort Mill, SC, and Rock Hill SC. More detailed information is available on our events page.

Private sessions are available for expanded visits with Santa using current and previous Christmas sets.
Contact 980.428.3760 for pricing and additional information.

What is included in the $195.00 Portrait Price?

These are beautiful works of art, my fine art photography is, without exception, unique! I strive to create the most beautiful moments that you will cherish forever and essentially becomes a family heirloom. My portraits are one of a kind, never be repeated, and you know that it is genuinely an extraordinary experience and NOT just pictures with Santa at a shopping mall.

I encourage you to read The Magic of a Christmas Masterpiece to understand the results of these sessions.

SESSION:
– Up to ten minutes in the toy workshop with one of the world’s top Santa’s.
– The session includes up to 2 children.
– You may add an additional parent/child for $25.00 each.
– We prefer siblings/children only, but we do allow parents.

WHAT YOU GET:
– Includes a $25 print coupon
– Four or more remastered images of your session to choose from.
– Two digital downloads (additional digital downloads are available for $39.99 each)
– All images can be used with our premier printing lab for all your family photos, Christmas cards, wall canvas, mounted & metal prints.

– A personal and professional on-line gallery available until Dec 31st, 2020.
– Order prints directly from our premier professional photography and press printing lab.
– Share the best shots online with friends and family.

BONUS COUPONS:
– The $25 coupon* is included for purchasing your prints from our premier printing lab for all your family photos, Christmas cards, wall canvas, mounted & metal prints.

– 10% special discount on orders made for iPhone cases, iPad smart covers, mousepads, and mugs featuring your time with Santa can be made directly with Darren Bowen Photography.

* Coupon is not valid for digital downloads.

Are Cameras and Video Allowed?

I respectfully ask that you do not use any device to take photos or videos during your child’s visit with Santa.

– Please call us on 980.428.3760 or email us at art@darrenbowen.com with any additional questions you may have.